Disputes | Moov Documentation

Moov currently supports RDR (Visa Rapid Dispute Resolution) decisioned pre-disputes and chargebacks from all card networks.

Moov engages directly with the card networks and communicates dispute details to you via API (and Dashboard). You're required to pull dispute data and pass it along to your merchants on an ongoing basis.

Read our dispute documentation.

API Endpoints

• List disputes
  GET
  /accounts/{accountID}/disputes

• Retrieve a dispute
  GET
  /accounts/{accountID}/disputes/{disputeID}

• Accept dispute
  POST
  /accounts/{accountID}/disputes/{disputeID}/accept

• Upload evidence file
  POST
  /accounts/{accountID}/disputes/{disputeID}/evidence-file

• Upload evidence text
  POST
  /accounts/{accountID}/disputes/{disputeID}/evidence-text

• Update dispute evidence
  PATCH
  /accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}

• Delete dispute evidence
  DELETE
  /accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}

• Submit dispute evidence
  POST
  /accounts/{accountID}/disputes/{disputeID}/evidence/submit

• List dispute evidence
  GET
  /accounts/{accountID}/disputes/{disputeID}/evidence

• Get dispute evidence
  GET
  /accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}

• Get dispute evidence data
  GET
  /accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}/data