Disputes | Moov Documentation

Moov currently supports RDR (Visa Rapid Dispute Resolution) decisioned pre-disputes and chargebacks from all card networks.

Moov engages directly with the card networks and communicates dispute details to you via API (and Dashboard). You're required to pull dispute data and pass it along to your merchants on an ongoing basis.

Read our dispute documentation.

API Endpoints

List disputes

GET
/accounts/{accountID}/disputes
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Retrieve a dispute

GET
/accounts/{accountID}/disputes/{disputeID}
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Accept dispute

POST
/accounts/{accountID}/disputes/{disputeID}/accept
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Upload evidence file

POST
/accounts/{accountID}/disputes/{disputeID}/evidence-file
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Upload evidence text

POST
/accounts/{accountID}/disputes/{disputeID}/evidence-text
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Update dispute evidence

PATCH
/accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}
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Delete dispute evidence

DELETE
/accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}
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Submit dispute evidence

POST
/accounts/{accountID}/disputes/{disputeID}/evidence/submit
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List dispute evidence

GET
/accounts/{accountID}/disputes/{disputeID}/evidence
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Get dispute evidence

GET
/accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}
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Get dispute evidence data

GET
/accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}/data
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